Business Software Solutions

An award winning team, partnerships with industry leading vendors, and our Relentless Customer Service make Shore Resolutions the right choice.

Our Areas of Expertise

  • Sales Force Automation

    Sales Force Automation Improve sales performance with sales automation tools that help professionals find and retrieve vital information quickly and easily.

    Get a snapshot of the sales cycle from first contact to final sale, allowing sales teams to effectively manage the sales pipeline.

  • Marketing Management

    Marketing Management Control your marketing dollars by automating and tracking every marketing campaign, from one-time e-mails to multi-faceted marketing programs.

    Target the right customer at the right time, eliminate guesswork, and put your company's marketing resources to their best use.

  • Customer Care

    Customer Care Customer Support Automation allows you to make the most of every customer interaction, maximizing business opportunities and customer satisfaction.

    Empowers your organization with critical information to build long-term customer satisfaction and loyalty.

  • Web Site Strategy

    Custom Web Site Presence Build a total internet presence complete with a custom website and the tools to allow your customers to find your site on the web.

    Regardless of your internet goals, we will walk your organization through creating and improving on your current website.

  • Training

    Computer and Software Training Our team of highly skilled certified consultants are always ready to advise and train on the best methods for achieving results.

    On-site training in your office on the software tools your team uses on a daily basis.

In problem solving, the difference between a solution and a resolution is important to understand. The American Heritage Dictionary defines a resolution as "an explanation of a problem or puzzle," while a solution can be thought of simply as the answer to a problem. A resolution is a way of looking at a problem, explaining it in plain English, and creating a path to successfully solving the problem in a systematic fashion. That is the approach of our engineering team and certified consultants.


Shore Resolutions is a leading provider of Search Engine Optimization (SEO), Customer Relationship Management (CRM) Software, Business Intelligence (BI), Web Site Design, Custom Software, Database Integration, and Computer Training throughout New Jersey, New York, and Pennsylvania.


Our strategic partnerships and certifications with Sage Software, and our Gold Certified Partnership with Microsoft, enable us to provide a full range of Business Services for small to medium sized businesses.


17 Rules of the Road for CRM When it comes to choosing the right customer relationship management (CRM)system for your business, it’s important to understand all the benefits of an integrated CRM system before beginning your selection process.

CLICK HERE to download our free guide "17 Rules of the Road for CRM".


CLICK HERE to view other Shore Resolutions White Papers: "A Closer Look at Business"


For a free consultation on how Shore Resolutions can help your business or practice, please see our Request Information page. You can also contact us at: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 

Our Latest Clients

2011 - 2012
Ambrose Employer Group, www.ambrose.com, has chosen Matt Petrosky and Shore Resolutions to implement a companywide Microsoft CRM 2011 Implementation. Ambrose prides itself on customer service and is making the investment to ensure their employees have the necessary tools to do the job right.

 

2011 - 2012
Spirent Communications, www.spirent.com, has awarded a multi year contract to Shore Resolutions for creating a custom Sales Quoting software application.

 

2009 - 2011
Shore Resolutions (www.shoreresolutions.com), a provider of custom CRM and business solutions based in Point Pleasant, New Jersey, has successfully completed a large scale on-premise Microsoft CRM solution for GE Healthcare, a $17 billion unit of General Electric Company (NYSE: GE).

 

A year ago I thought CRM was just a buzz word, but thanks to the team at Shore Resolutions, CRM is now the focal point of our business success.

- President & COO
Microsoft Gold Certified   Sage Software   Microsoft Application Specialist   Microsoft Office Specialist Citrix   Symantec
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Our Mission

Shore Resolutions strives to innovate and reinvent the marketplace with our strategic client solutions. Our services, combined with our award winning software architects, provide businesses with a complete 360 degree view of their business. By providing crucial information, to the right people, in real time, management can make better business decisions. If your business is investigating financial business software, business intelligence software, or ERP software, or CRM Software, Shore Resolutions offers a free consultation.

We Stand Apart

We at Shore Resolutions believe successful projects are based on taking the time in the beginning to truly understand our client's business and operating environment. Industry expertise, support from our vendors, and most importantly, our Relentless Customer Service, make Shore Resolutions a leader in business software solutions throughout New Jersey, New York, and the Philadelphia Metro Area.